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New national phone line launched for power cuts

6th September 2016

Today ESP Electricity is joining with other electricity network operators to launch a new national power cut phone line - 105.

Consumers calling 105 - which is free to use - will be routed to their local electricity network operator, helping to avoid confusion over which number to call.

The number is available throughout England, Scotland and Wales and enables people to report or get information about power cuts, as well as to report damage to electricity power lines or substations. People can call 105 from most landlines and mobile phones.

More information about 105 can be found at This new website provides direct links and details of how to contact network operators online and via social media to get information and updates about a power cut.

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